Please Complete our customer satisfaction survey


In order to provide our patients with the best dental services possible, we are taking an informal survey. We want to learn how well we are doing now and what we might do better from your point of view. Please answer the questions below, adding any comments you would like to share. The results of the survey are private and will be kept confidential.

1) How did you originally hear about Dr. Rosenfeld's dental practice?

Recommendation of friend or family

Name:

Newspaper Advertisement

Ad in Community Publication

Verizon Yellow Pages

Yellow Book


2) Was the reception area welcoming?

YES

NO

Comments:


3) Was your treatment performed on time?

YES

NO

Comments:


4) Was the staff caring and friendly?

YES

NO

Comments:


5) Did the dental care providers (dentist/hygienist/assistants) treat you as you wanted to be treated during your visit?

YES

NO

Comments:


6) Were your fears about dental procedures listened to, discussed and cared for?

YES

NO

Comments:


7) Were there any problems during your visit? If so, please describe them so we may address them:

YES

NO

Comments:


8) Were the layout, cleanliness and décor of the office pleasing to you?

YES

NO

Comments:


9) Were financial matters handled in a timely and appropriate manner?

YES

NO

Comments:


10) Would you recommend this practice to your family and friends?

YES

NO

Comments:


11) I would like more information about:

Comments:


12) Please provide your e-mail address if you would like us to respond personally to your concerns: